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Customer Care

Here at Venture Outdoors NZ, we pride ourselves on giving our customers the best service combined with the best tramping food and accessories we can. We are a small family business, and we understand how vital it is to provide our customers with the best experience.

We will always do what we can to suit your needs when looking to buy through Venture Outdoors NZ. If you have specific questions about a product or want to know what product is best for your needs, please get in touch through our Contact Page or our live chat feature at the bottom right of the website, and we can help you through your queries. We would rather see you with the right product, not the most expensive product.

Privacy Policy

Your privacy is key to our business. Venture Outdoors NZ will never share your information with a third party that is not directly related to your customer experience with Venture Outdoors NZ. Rest assured that we will never sell your details. We want you to trust us as a place to buy your tramping food and accessories.

There are two simple exceptions to us sharing your personal information. These are;

1- If we are having your order sent direct from  one of our suppliers. In this instance we will share the relevant details to have this occur.

2- If we engage a third party marketing provider for our marketing needs. All communication will be clear that it has been sent by Venture Outdoors NZ.

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Store Policies

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